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Text messages we send - Because accounts hold sensitive records, two-factor authentication is required on every account. Users choose either an authenticator app or SMS. Those who choose SMS receive a one-time verification code at their own verified number, sent only in response to their own login or enrollment attempt — one message per attempt. We send no marketing, promotional, or informational texts of any kind. Message and data rates may apply. Reply HELP for help or STOP to cancel at any time. HearthBook is a service of Hearth LLC.